Netduino home hardware projects downloads community

Jump to content


The Netduino forums have been replaced by new forums at community.wildernesslabs.co. This site has been preserved for archival purposes only and the ability to make new accounts or posts has been turned off.
Photo

Any ETAs for Netduino Plus 2 Fixes?


  • Please log in to reply
41 replies to this topic

#1 JerseyTechGuy

JerseyTechGuy

    Advanced Member

  • Members
  • PipPipPip
  • 870 posts

Posted 26 November 2012 - 12:32 PM

Has anyone heard any rumors as to an ETA for Netduino Plus 2 Fixes? It seems there are I2C and SPI issues as well as Networking when trying to use other than DHCP. These are the main 3 issues I've found so far. Since most people here are doing more than flashing an LED this really is a show stopper. I know "next week" was mentioned in one of the threads. Is that referring to first week of December?

#2 baxter

baxter

    Advanced Member

  • Members
  • PipPipPip
  • 415 posts

Posted 26 November 2012 - 07:41 PM

Good question ... Mine has been waiting patiently in its box. The definition of "week" in "next week" seems to have been redefined.

#3 egeorgiou

egeorgiou

    Member

  • Members
  • PipPip
  • 28 posts
  • LocationLondon - United Kingdom

Posted 26 November 2012 - 09:16 PM

Has anyone heard any rumors as to an ETA for Netduino Plus 2 Fixes? It seems there are I2C and SPI issues as well as Networking when trying to use other than DHCP. These are the main 3 issues I've found so far. Since most people here are doing more than flashing an LED this really is a show stopper.

I know "next week" was mentioned in one of the threads. Is that referring to first week of December?


Chris said it would be within 7 days (that was on the 19th); I'm really disappointed :(

#4 JerseyTechGuy

JerseyTechGuy

    Advanced Member

  • Members
  • PipPipPip
  • 870 posts

Posted 26 November 2012 - 10:08 PM

Chris May not have taken in to account the Thanksgiving Holiday here in the USA. Most companies are closed on the 22nd and 23rd.

#5 ziggurat29

ziggurat29

    Advanced Member

  • Members
  • PipPipPip
  • 244 posts

Posted 26 November 2012 - 11:53 PM

Chris May not have taken in to account the Thanksgiving Holiday here in the USA. Most companies are closed on the 22nd and 23rd.


We do? I was wondering why traffic was so nice! I thought the apocalypse happened while I was sleeping...

But more on-topic: Is there any established practice whereby users can implement and submit the bugfixes to the firmware? I can't mess with this network one until this weekend, alas, so may be too late for this go-round, but I'm sure someone may have already fixed it or some of the others. Oh, btw, there's a network problem with DHCP configuration also, but you won't really notice it until you have more than one board. We all have the same MAC address right now!

-dave

#6 egeorgiou

egeorgiou

    Member

  • Members
  • PipPip
  • 28 posts
  • LocationLondon - United Kingdom

Posted 27 November 2012 - 10:16 AM

Has anyone heard any rumors as to an ETA for Netduino Plus 2 Fixes? It seems there are I2C and SPI issues as well as Networking when trying to use other than DHCP. These are the main 3 issues I've found so far. Since most people here are doing more than flashing an LED this really is a show stopper.

I know "next week" was mentioned in one of the threads. Is that referring to first week of December?


I'm still really disappointed that the hardware shipped with such a major flaw and I can't use the device at all until I can get the fix for the I2C.

#7 JerseyTechGuy

JerseyTechGuy

    Advanced Member

  • Members
  • PipPipPip
  • 870 posts

Posted 27 November 2012 - 11:24 AM

I'm still really disappointed that the hardware shipped with such a major flaw and I can't use the device at all until I can get the fix for the I2C.


That is true. Both I2C and SPI are having issues. Many devices are not working because of this. I can't get an LCD display to work with ND+2 until either I2C or SPI is fixed.

#8 Stefan

Stefan

    Moderator

  • Members
  • PipPipPip
  • 1965 posts
  • LocationBreda, the Netherlands

Posted 27 November 2012 - 08:29 PM

I understand your feelings, I can tell you that Chris is currently working around the clock to get this dealt with. Please understand it will take some time. I spoke with Chris, and he's away from the Internet working on I2C repro scenarios right now.
"Fact that I'm a moderator doesn't make me an expert in things." Stefan, the eternal newb!
My .NETMF projects: .NETMF Toolbox / Gadgeteer Light / Some PCB designs

#9 egeorgiou

egeorgiou

    Member

  • Members
  • PipPip
  • 28 posts
  • LocationLondon - United Kingdom

Posted 28 November 2012 - 10:00 PM

I understand your feelings, I can tell you that Chris is currently working around the clock to get this dealt with. Please understand it will take some time. I spoke with Chris, and he's away from the Internet working on I2C repro scenarios right now.


hi Stefan,

thanks for the update and i really appreciate the effort you guys are putting in to get it solved.

it's not great for us that it shipped with such a major issue :( and all we can do is wait.

is it possible to get an eta on when the issue will be resolved? can we return our boards for ones that work?

#10 JerseyTechGuy

JerseyTechGuy

    Advanced Member

  • Members
  • PipPipPip
  • 870 posts

Posted 28 November 2012 - 10:07 PM


is it possible to get an eta on when the issue will be resolved? can we return our boards for ones that work?


That is a good question. I purchased several ND+2 thinking they would be somewhat ready to rock. Now I regret it... should have ordered ND+ so I could keep working on my new projects. Don't these things get tested at least a little?

#11 Basiclife

Basiclife

    Member

  • Members
  • PipPip
  • 27 posts

Posted 29 November 2012 - 02:10 AM

I'm disappointed... Mine arrived this morning and isn't usable. I don't think it's unreasonable to expect a product to be fit for purpose before it's shipped. We all know things can (and do) go wrong but since these issues seem to be fairly fundamental. Why was it deemed ready to be shipped in such an unusable state?

#12 JerseyTechGuy

JerseyTechGuy

    Advanced Member

  • Members
  • PipPipPip
  • 870 posts

Posted 29 November 2012 - 11:48 AM

I'm typically pretty quiet on the boards. I chime in with my tips from time to time but rarely if never talk business. I felt at this point is was important to speak my mind. I have owned several business over my career all of which are client facing. There have been times we've release both Hardware and Software products that have had bugs. It happens as you cannot test every single scenario. The one thing I've learned and that most alarms me is the total lack of communication by Chris Walker and Secret Labs regarding the issues with the Netduino Plus 2. I get it... the board has issues... the team needs to work hard to get it fixed. In my career I've pulled many all nighters to fix issues. I've done some 72 hour+ spans without sleep to get things fixed however the one thing I have never done is stop communicating with the people who keep my business alive (the clients or end users). If you can find time to eat, take a bathroom break or even catch some sleep, surely 5 minutes can be spared to post on the forums... let people know the problems are being addressed. Give them some kind of progress report, etc. I am very critical with vendors when they fall on their faces. I don't typically give a vendor the "3 strikes and you are out" opportunity. There are plenty of options when it comes to getting your projects to market. I have talked to my business partners and just based on the complete lack of communication from Secret Labs, we are cautious of continuing to design any products using these boards. They pointed out that lack of communication like this happens when a company is about to bang up and close it's doors. I certainly hope for everyone's sake this is not the case. This is just my 2 cents and wanted to share my disappointment. :(

#13 egeorgiou

egeorgiou

    Member

  • Members
  • PipPip
  • 28 posts
  • LocationLondon - United Kingdom

Posted 29 November 2012 - 03:09 PM

I'm typically pretty quiet on the boards. I chime in with my tips from time to time but rarely if never talk business. I felt at this point is was important to speak my mind.

I have owned several business over my career all of which are client facing. There have been times we've release both Hardware and Software products that have had bugs. It happens as you cannot test every single scenario.

The one thing I've learned and that most alarms me is the total lack of communication by Chris Walker and Secret Labs regarding the issues with the Netduino Plus 2. I get it... the board has issues... the team needs to work hard to get it fixed. In my career I've pulled many all nighters to fix issues. I've done some 72 hour+ spans without sleep to get things fixed however the one thing I have never done is stop communicating with the people who keep my business alive (the clients or end users).

If you can find time to eat, take a bathroom break or even catch some sleep, surely 5 minutes can be spared to post on the forums... let people know the problems are being addressed. Give them some kind of progress report, etc.

I am very critical with vendors when they fall on their faces. I don't typically give a vendor the "3 strikes and you are out" opportunity. There are plenty of options when it comes to getting your projects to market. I have talked to my business partners and just based on the complete lack of communication from Secret Labs, we are cautious of continuing to design any products using these boards. They pointed out that lack of communication like this happens when a company is about to bang up and close it's doors. I certainly hope for everyone's sake this is not the case.

This is just my 2 cents and wanted to share my disappointment. :(



I agree with you! I also don't like it when promises are made and broken. Chris messaged that the issue would be resolved with an update within 7 days (see below)

"
Sent 19 November 2012 - 04:40 PM
Hi Angelo,

Our internal schedule is to release 4.2.1.1 with an I2C update within 7 days.

We're working on it. It's a driver bug in the core I2C drivers. I will post on the forums once it's fixed as well.

Thank you very much for your feedback and support,

Chris
"

#14 egeorgiou

egeorgiou

    Member

  • Members
  • PipPip
  • 28 posts
  • LocationLondon - United Kingdom

Posted 29 November 2012 - 03:15 PM

it looks like they knew about the issue at release: http://forums.netdui...c-beta-drivers/

#15 Buddy

Buddy

    Member

  • Members
  • PipPip
  • 17 posts

Posted 29 November 2012 - 03:41 PM

I'm brand new in the Netduino world with my first order being the N+2 to support the Garage Door project. The N+2 doesn't weight enough to hold down a stack of papers, so Chris please, "Do not go gentle into that good night"

#16 egeorgiou

egeorgiou

    Member

  • Members
  • PipPip
  • 28 posts
  • LocationLondon - United Kingdom

Posted 29 November 2012 - 09:16 PM

Hope someone from SL gives us an update soon :( I can't wait any longer

#17 JerseyTechGuy

JerseyTechGuy

    Advanced Member

  • Members
  • PipPipPip
  • 870 posts

Posted 29 November 2012 - 11:01 PM

I just contacted Amazon.com where I purchased them and they issued me a pre-paid return shipping label and return authorization and will refund me when they receive the product. I thought maybe I spoke loud enough for Chris Walker to take a moment to chime in, but I guess not. So these boards are going back. Ordering me two G120HDR Modules from GHI Electronics. I think I'll have better luck with them.

#18 egeorgiou

egeorgiou

    Member

  • Members
  • PipPip
  • 28 posts
  • LocationLondon - United Kingdom

Posted 29 November 2012 - 11:07 PM

I wish I could return mine; I bought mine from Proto Advantage (US company and i'm in the UK), I will call them in the morning and see what options I have. I really hope Secret Labs writes to the user group and gives us an update on what is going on with the whole thing. The GHI boards looks cool. I have the chipworkx dev board and i'm really happy with it.

#19 Lunddahl

Lunddahl

    Advanced Member

  • Members
  • PipPipPip
  • 152 posts
  • LocationEurope, Denmark

Posted 30 November 2012 - 12:07 AM

Well, i'm keeping mine, i think Chris Walker has done a tremendous amount of work to make the netduinos a reality. I do work with other devices, and they are different, they have other bugs and other features, but they are not overall better, just different, and certainly not as loveable as the netduinos and the surrounding community. I see the lack of communication from Chris as a sign of health, he has been under a lot of pressure for a long time, and i guess he is either drinking margaritas or fiddling with fixing bugs. In either case i think he will be coming back strong and full of energy very soonish, and i like to think that this is the best for the netduinos in the long run. Sometimes people just need a recharge, and no one have promised you anything other than a prototype development platform with community support. - Ulrik Lunddahl

#20 egeorgiou

egeorgiou

    Member

  • Members
  • PipPip
  • 28 posts
  • LocationLondon - United Kingdom

Posted 30 November 2012 - 12:15 AM

i agree that the netduino platform is awesome and the forum is excellent! But you can't sell a product (development or not) that offers a feature (i.e. I2C) that doesn't work. I can't use my N+2 because all my sensors are I2C! For me lack of communication means you are not in control of the situation. If someone says they will release something within a time frame they don't honor then they don't update you on the situation I find that disrespectful!




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

home    hardware    projects    downloads    community    where to buy    contact Copyright © 2016 Wilderness Labs Inc.  |  Legal   |   CC BY-SA
This webpage is licensed under a Creative Commons Attribution-ShareAlike License.