One of a batch of 6 Netduinos is defective. How do I get it replaced?
Thanks
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How do I get a defective board replaced
Started by k0fei, Feb 10 2014 06:01 PM
1 reply to this topic
#1Posted 10 February 2014 - 06:01 PM One of a batch of 6 Netduinos is defective. How do I get it replaced?
Thanks
#2Posted 10 February 2014 - 06:23 PM
Hi k0fei,
Simply contact your Netduino Authorized Reseller. Every Netduino purchased through one of our resellers comes with a 30-day money back guarantee; they'll be happy to swap you for a new one. [And then we'll swap them so we can do failure analysis on the board.]
Sorry about that. We test every last Netduino before it leaves Secret Labs--but they do occasionally get damaged in shipping, etc.
Chris
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