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How do I get a defective board replaced


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#1 k0fei

k0fei

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Posted 10 February 2014 - 06:01 PM

One of a batch of 6 Netduinos is defective.  How do I get it replaced?

 

Thanks

 



#2 Chris Walker

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Posted 10 February 2014 - 06:23 PM

Hi k0fei, Simply contact your Netduino Authorized Reseller. Every Netduino purchased through one of our resellers comes with a 30-day money back guarantee; they'll be happy to swap you for a new one. [And then we'll swap them so we can do failure analysis on the board.] Sorry about that. We test every last Netduino before it leaves Secret Labs--but they do occasionally get damaged in shipping, etc. Chris




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